We are a member of Thuiswinkel.org - Shopping Secure. Shopping Secure is a quality mark and guarantee for the safe purchase of products and services online. You can view our Shopping Secure certificate here.
I haven't received anything yet. The package was supposed to be delivered to the wrong address. These people are hardly ever at this address.
4
Very friendly and helpful. However, the agreements made were not entirely fulfilled, I indicated for the second time that the house number was incorrect.
anonymous
2/21/19
Recommendation: Yes
Prima, snelle levering
8
I called customer service. Friendly and clear answers. Great.
anonymous
2/21/19
Recommendation: Yes
Clear communication and quick processing.
8
Ik heb geen contact gehad met de klantenservice .
Schuurman
2/19/19
Recommendation: Yes
Netjes en snel
8
No experience with it
anonymous
2/18/19
Recommendation: Yes
Prima! 9
10
Also great! 9
anonymous
2/16/19
Recommendation: Yes
Alles fijn netjes en snel
8
Great advice, asked for it via direct mail and received a prompt response.
Herman Van Daele
2/12/19
Recommendation: Yes
Geweldig slecht, Vandaag per mail aan Alka gevraagd of ze altijd met DPD blijven werken voor de levering.
Indien ja of geen antwoord op mijn mail, koop ik nooit meer iets bij heb.
DPD is de meest oneerlijke koerierdienst die ik in jaren heb gehad.
6
I contacted customer service for information about products and that was fine. However, I have now sent two emails regarding the delivery by DPD and have not received a response yet. That is quite disappointing.
anonymous
2/11/19
Recommendation: Yes
Neat and fast
8
I have never contacted customer service. I always order online and it always goes smoothly.