Submitting a complaint

At Alka®, your satisfaction is our top priority. We constantly strive to improve our customer service. If you are not satisfied with the delivery of an alkaline product or our services, you can submit a complaint. We invite you to contact us.

Submitting a complaint via email

Send your complaint to {email} We will respond substantively by phone or email within 14 days of receiving your complaint.

 

Online dispute resolution

As a consumer, you can also have a dispute resolved through the following external dispute committee:

Thuiswinkel Disputes Committee

P.O. Box 90600
2509 LP The Hague, The Netherlands
sgc.nl