The most recent customer reviews of Alka®

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The customer service at Alkavitae takes the time to answer your questions. There's none of that often experienced distance from call center staff, treating the client as just a number. No, at Alkavitae, they take the time personally, just like you're calling a friend. This applies to both placing an order and asking questions about the product itself. Before I had my first gout attack, I had never heard about the acidification of the body. I was familiar with muscle acidification as a supposed athlete. During training, you need to drink a lot; our spinning instructor always said that waiting until you're thirsty means it's already too late.

However, I had never considered that certain dietary choices, lifestyle, and predispositions could lead to the overall acidification of the body. The booklet by ir. Sang Wang was quite intense but also fascinating, especially the chemical and physical explanations. Now, I'm someone who doesn't just accept everything blindly. So, I appreciated that technical underpinning as a sort of control measure. Ir. Sang Wang reviews several diseases and the influence of blood acidity on the organism as a whole. But I still wanted to hear, in plain English, what the product represents and whether it would apply to me.

I was therefore pleased that customer service explained the Alkavitae products without wrapping it in jargon but in clear, understandable language.

One thing did disappoint me. If I have been acidifying my body all this time, how long will it take before I'm free from gout? Contrary to what I read on forums online, my gout did not last a few weeks but rather a few months. Once the left side was healed, the right side would begin acting up, and vice versa. A lot of hardship.

In my case, it took quite a while before I noticed positive effects. Contact with customer service revealed that I was taking too high a dose and should be taking three drops instead of four per glass of water. In hindsight, this was indeed clearly stated in the brochures and on the website. But I wanted to get rid of that annoying gout as quickly as possible. Now, I see it as a gift that I had gout. Otherwise, I would never have known that as a healthy athlete, I was acidifying my body due to poor lifestyle and dietary choices. Now I’m on time to turn the tide and keep it turned.

Very friendly and clear. They seemed to have all the time for the questions. Even the question via email was answered the same day.

Top. Friendly and knowledgeable

Just informed by customer service.

Yes, everything was perfectly fine.

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Because we were personally called about the issue with iDeal, we were able to complete the order after all. If we hadn't received that call, we probably wouldn't have ordered again as we thought it was a problem with the site. Very considerate.

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I placed the order online.