We are a member of Thuiswinkel.org - Shopping Secure. Shopping Secure is a quality mark and guarantee for the safe purchase of products and services online. You can view our Shopping Secure certificate here.
Super, very helpful and friendly. They take the time to address questions and provide honest answers. Definitely deserving of a 10!
Veronica A.J.Auriaux-Pijls
9/30/14
Recommendation: Yes
Smooth sailing!
10
Helpful and empathetic. I'm glad they admit it when they don't know something, it comes across as very honest. I have asked twice whether vitamin C affects acidity and whether a higher dosage, like in my case 3 grams per day, might be too much?! They still don't know. Nevertheless, a nice customer service!
Mw P.Smol van Veen
9/30/14
Recommendation: Yes
Every time great!!! I can't order online because I already created an account somewhere, and when I try again, I keep getting the message that this email address already exists! I always call that friendly lady on the phone. My husband had a lot of troubl
8
Delivered the next day, great and tidy.
anonymous
9/30/14
Recommendation: Yes
Very good
10
-
Joke Maas
9/30/14
Recommendation: Yes
Everything went smoothly, it was in the mailbox the next day.
10
-
wilhelmina
9/30/14
Recommendation: Yes
As usual, excellent!
10
I had a question some time ago, which was answered, but I still feel somewhat unsatisfied with the response. I'm referring to my question about why a starter package is so much cheaper than a package with multiple bottles of alkavitae drops for deacidification. At one point, I purchased a starter package, even though that wasn’t my intention. I believe that you should also consider your regular customers and that the discounts offered for purchasing multiple bottles don't seem to compare fairly to the lower price of the starter package. I still find this strange.